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General Questions
 
What are your hours of operation? 
The FOUNDRY Home Furnishings is open to the public:
Monday - Saturday: 10am to 6pm
Sunday: 12pm to 6pm

For more information and directions, please visit our Locations page 
Are you closed for the holidays? 
The FOUNDRY Home Furnishings will be closed in observation of the following holidays:

New Years Day
Easter
Indepence Day
Thanksgiving Day
Black Friday
Christmas Day

 
Do you offer financing on purchases? 
We do offer 12 months same as cash financing through GE Money, with minimum monthly payments.
Please contact us for more details 
When can I pick-up my purchases? 
You may pick up your purchases from our warehouse facillity any time on:
Monday through Saturday, from 9.30am - 5.00pm and on
Sunday from 12.30pm - 5.00pm

Please gives us a call ahead of time at 404.352.0072, so we can set your purchases ready for you and make your pick-up as fast as possible for you. 
I cannot find what I am looking for. What can I do? 
If you cannot find a specific piece of furniture or rug, you can give us a call at (800) 349-7442 or (404) 352-0072 and our sales people will be more then happy to assist you, finding what you're looking for.
If you prefer to write us, you can also send us a Special Request via our this form. 
Can I add a picture to my Testimonial? 
We would love it when you send us a picture!
The best way to do this, is to send in your testimonial and wait for our email, confirming your Testimonial has been placed.
Simply reply to this email with the picture attached.
If you have more questions about this, please contact us via our website or give us a call. 
Do you have special programs for Designers or Architects? 
Yes.
We have indeed a program for professional designers and architects.
You can read all about this on our To The Trade Program page. 
About Area Rugs
 
Do you rent out rugs or furniture? 
You can indeed rent rugs or furniture from us.
Please visit out Rentals page for more information. 
Do you buy old / used rugs? 
We are always looking for old or antique pieces and we pay top market value to acquire them. We are happy to evaluate your rug and determine whether or not we should purchase it. If your rug is desirable for us to purchase, we will guarantee immediate payment.

Alternatively, you may have the option of applying the value of your rug toward the purchase of a different rug from our inventory. If neither of these options is possible, we will advise you on ways to secure the optimum price for your rug elsewhere.

If you are interested in selling an old rug to us, we need to have the following:
  1. At least three pictures (but preferably more) showing the entire rug as well as details. You should also include pictures of the back of the rug taken as close up as possible. The pictures of the back show the structure of the rug, which is essential in evaluating its origin and quality.
  2. The approximate dimensions of the rug, length and width.
  3. Information regarding the condition of the rug. Does it have wear, holes, tears, or stains etc.?
  4. In addition, it is extremely useful to have information concerning the provenance of the rug- where it was acquired, who owned it before you etc.
    Such information can add considerably to the significance and value of a rug and may affect the decision whether or not to purchase it.

Please email the information and photographs to: BuyMyRug
You will receive a prompt response. You may also call us at (404) 352-0072. 
Do you sell warranties on rugs or furniture purchases? 
We offer a protection plan through Guardsmen.
Please contact us or see one of our sales representatives for more information about this plan. 
Do you provide fabric and rug protection? 
The FOUNDRY Home Furnishings sells Vectra fabric and rug protectant and we can treat your purchases for you. 
Can you help getting the creases out of my rug? 
We can steam creases out of rugs for you in-house!
If you like more information about this, please contact us 
About Furniture
 
Do you rent out rugs or furniture? 
You can indeed rent rugs or furniture from us.
Please visit out Rentals page for more information. 
Do you sell warranties on rugs or furniture purchases? 
We offer a protection plan through Guardsmen.
Please contact us or see one of our sales representatives for more information about this plan. 
Do you provide fabric and rug protection? 
The FOUNDRY Home Furnishings sells Vectra fabric and rug protectant and we can treat your purchases for you. 
About Accessories
 
Can I buy accessories of the floor in your store? 
Yes you can. All accessories on our showroom floor are for sale, unless indicated it's not.  
What type of accessories do you sell? 
We sell all types of accessories, like:
Tabletop books, lighting, candles, tabletop ware. pillow, sculptures, wall decor, mirrors and much more! 
About Other Products
 
Do you provide carpet / hardwoods / tile installation? 
We can install all types of flooring for your space. We can come out to measure your space if you need an exact quote. We can also move your furniture to remove and/or install your flooring.
For more information, please contact us
 
About Services
 
Do you have special programs for Designers or Architects? 
Yes.
We have indeed a program for professional designers and architects.
You can read all about this on our To The Trade Program page. 
Do you rent out rugs or furniture? 
You can indeed rent rugs or furniture from us.
Please visit out Rentals page for more information. 
Do you sell warranties on rugs or furniture purchases? 
We offer a protection plan through Guardsmen.
Please contact us or see one of our sales representatives for more information about this plan. 
Do you provide fabric and rug protection? 
The FOUNDRY Home Furnishings sells Vectra fabric and rug protectant and we can treat your purchases for you. 
Can you help getting the creases out of my rug? 
We can steam creases out of rugs for you in-house!
If you like more information about this, please contact us 
Do you deliver my purchases? 
We provide delivery through several delivery services and we will be more then happy to provide you with cintact information for those licensed induviduals upon request.
In addition, see also our Shipping page
 
Do you provide carpet / hardwoods / tile installation? 
We can install all types of flooring for your space. We can come out to measure your space if you need an exact quote. We can also move your furniture to remove and/or install your flooring.
For more information, please contact us
 
Website Issues
 
I am not receiving your newsletter, but I did subscribe 
If you subscribed to our newsletter, but are not receiving it, please check the following:
When you subscribed, you should have gotten an email to confirm your subscription.
If you did not get this email, please check your junk-mail folder or spam settings. If the email is not found there or it's not blocked by a spam filter, you can try signing up one more time. This way the confirmation email will be sent out again.
If this still doesn't resolve the issue, please contact us via email, or phone (800-349-7442) and we will be happy to assist you with this issue. 

Can't find the answer you're looking for?
Please feel free to ask us on the Contact Us page.
  
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